Frequently Asked Questions



Contents

  1. How do I join or register
  2. How do I post questions in the forum
  3. How do I change my password or update my email address?
  4. How do I report abuse?
  5. How many photos can I upload?
  6. Are there limits on file sizes or file types?
  7. What happens when my account expires?
  8. How do I delete my account?
  9. How do I delete my photos?
  10. How do I delete or update my personal photo?
  11. Is my email address viewable when a member tries to ”Contact me”?
  12. How can I add someone as my favorite photographer?


Answers


How do I join or register

Return to the main page (home page) and click 'Register' and type your email address. You will soon receive an activation link email from Eye4BW.com. Complete the registration form.



How do I post questions in the forum

Make sure you are logged in with your user-name and password, click on forum in the menu bar, browse the topics to the desired category. If you cant see a topic that you wish to discuss simply click “New Thread”. On the following page enter a thread title and then your message.If a topic already exists you can simply click "reply" above the first message in the thread. You may not edit your threads once posted.



How do I change my password or update my email address?

Log on and go to your profile page, click on the "Update Profile" link. Here you can change your password and email address along with any other account information.

If you have forgotten your password , go to the sign in screen and click on the "I forgot my password" link. This will prompt you for the email address listed on your account, and your secret question to verify your account. Then an email is sent to that email address with a link. Click on the link or cut and paste it into the address bar of a browser and set up a new password.



How do I report abuse?

This is very important to us at Eye4BW, if you feel that anyone has posted inappropriate content on the site or if you receive anything inappropriate and offensive, please report it to Eye4BW immediately either through the "contact us" page or email directly to admin@eye4BW.com and we will investigate and take action. Any inappropriate behavior is not tolerated and will be dealt with.



How many photos can I upload?

Currently we have no limit we are growing the site and we want to encourage people to share their work and comment.



Are there limits on file sizes or file types?

The File size limit is 1Mb, the images are never displayed larger than 550px wide so this should allow anyone the scope to upload limited width high quality JPEGs. We are restricting the file type to JPEG to allow for a new faster page load feature.



What happens when my account expires?

Currently everyone has the same standard account, which will expire after one year, you will be emailed a renewal link with instructions. We will not delete your images when your account expires unless you request that directly. You will be restricted from rating and commenting on photos and posting forum messages.



How do I delete my account?

Simply contact us at admin@eye4BW.com to have your account removed.



How do I delete my photos?

From your Profile page, click the edit button above the gallery that contains the image(s) you wish to delete. Select the appropriate photo, then hit the delete link above the image.



How do I delete or update my personal photo?

Click on update Profile, scroll down to the bottom of the page, either select a new image or to remove your personal photo put a check mark in the box, Then hit submit to complete the process. This should take effect almost immediately.



Is my email address viewable when a member tries to ”Contact me”?

No, the message is sent from the website, we do not disclose personal email addresses.



How can I add someone as my favorite photographer?

When viewing another member's profile, the “add to favorites” feature will be located just below the “about me” section at the top of the page, click on it once